Job Opportunities

Job Summary
As an Omni Experience Lead, you will drive growth in sales and profitability through the leadership of Ship to Home, Buy Online Pickup in Store (BOPIS), and Same Day Delivery. This role supports the growth of the omni contribution to our total business in response to ever changing customer shopping patterns. You will be a part of a team and that lead that team in caring for our customers by delivering an outstanding omni experience. You are empowered to do the right thing. We believe all goals can be achieved through our ability to grow outstanding teams.

Essential Functions:
List 5 -10 tasks that make up the essential functions required to perform this job
Job Functions
• Do the right thing:
• Be an expert of process, shipping, technology, accuracy, efficiency, and customer experience.
• Set the example by quickly and accurately picking, packing and shipping online customer orders.
• Maintain adaptability to shift resources based on queues greater or less than forecast to provide optimum coverage as dictated by the workload.
• Lead team to achieve daily goals and expectations set by managers.
• Achieve Ship to Home ship rate and cycle time.
• Achieve BOPIS fill rate, cycle time, Fly Buy wait time and customer service (NPS) goals.
• Ensure associates achieve goals by supporting priorities and standard business practices (SOP) for STH, BOPIS, and Same Day Delivery.
• Train team on processes that support and improve the efficiency of the picking process on the selling floor such as clearance execution and stockroom organization.
• Responsible for operational duties including, but not limited to, monitoring, and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area.
• Responsible for fulfillment device inventory and accurate usage.
• Be comfortable holding people accountable for performance and adherence to policy.
• Open and close the store, including weekends as appropriate.
• Care for our customers:
• Engage associates and customers with a welcoming and friendly attitude.
• Lead by example to drive the omni customer experience in store.
• Grow outstanding teams:
• Engage and inspire a diverse group of people to deliver best in class results.
• Assist in training team to execute successful processes, and process improvements for STH and BOPIS.
• Promote high store associate engagement through recognition and sharing of business-critical information.
• Support team onboarding and learning.
• Foster a diverse and inclusive environment.

Education / Experience Requirements:
Please select from below the expected Contribution Level for this role
Position Contribution Level :
Entry Level

Minimum Education & Experience:
• High school diploma or GED equivalent
• Retail experience

Preferred Education & Experience:
• Four-year college degree or equivalent combination of education and experience

Knowledge / Skills Requirements:
EX: Proficient in Excel and Access; able to type “X” words a minute; understanding of retail store operations
Knowledge & Skills
• Minimum of 1-3-year experience in a leadership or supervisory position
• Working knowledge of order fulfillment technology
• Ability to execute strategies and support multiple projects simultaneously
• Ability to analyze data and react quickly to needs of the business needs.
• Strong written and verbal communication skills.
• Flexible to changing priorities in a fast pace environment
• Able to work with minimal supervision and collaborate as a member of a team
• Comfortable with basic computer functions
• Reasoning skills

Physical Requirements:
Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc.
Physical
• Ability to use computer keyboard, telephone, and other related business equipment.
• Must be able to lift 50lbs.
• Ability to push / pull receiving equipment weighing up to 500 lbs. such as rolling flats, z-racks and pallet jacks
• Ability to stand for long periods of time
• Ability to work at a safe and steady pace

Reporting Relationships:
Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter “Direct Reports” if multiple roles / enter “N/A” if no direct reports)
Supervisor
Omni Experience Manager

Supervises
Omni Associates

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the “Americans with Disabilities Act,” and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.
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We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

The Omni/Ops Team Lead is responsible for managing the store fulfillment process and leading the store omni/operations team. They are accountable for achieving program targets through the development of their team and establishing strong partnerships throughout the store. The Omni/Ops Team Lead position is NON-exempt (it is an hourly position.)

• Pick orders by locating merchandise within the store in a timely manner

• Pack items in accordance with published standards and deadlines

• Ship customer orders in a timely manner by prioritizing orders based on requested delivery option

• Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area

• Ability to work at a fast pace, collaborate, and perform duties as requested by management

• Passionate about providing Relentless Customer Care

Minimum Education & Experience:

• 4 year college degree or equivalent experience

• High School Diploma or GED equivalent

• Reads and speaks fluent English

• Ability to read and adhere to all policy and procedure manuals

• Strong retail background with time spent in sales, operations or management within stores

• Ability to work quickly and accurately in a deadline-driven environment

• Capable of multi-tasking and organizing large volumes of work

• Self-directed and able to work with minimal supervision

• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems

• Ability to read and adhere to all policy and procedure manuals

Knowledge / Skills Requirements:

• Excellent communication skills, both verbal and written

• Ability to mitigate problems quickly and possess strong problem solving skills

• Attention to detail with ability to manage program metrics and deliver on goals

• Passionate about providing Relentless Customer Care

• Capable of multi-tasking and organizing large volumes of work

• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems

• Ability to work a flexible schedule including nights and weekends

• Previous retail selling floor experience and/or familiarity with store fulfillment procedures a plus

Physical Requirements:

• Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed

• Ability to push/pull receiving equipment weighing up to 500 lbs.

• Capable of operating a computer and other electronic equipment

• Ability to stand for long periods of time

• Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)

• Capable of twisting, bending, and stooping

• Ability to work at a safe and steady pace by using all safety equipment as directed

• Ability to work a flexible schedule including nights and weekends

Description

Qualifications

• Preferably an existing sales associate that aspires for management role
• Ability to foster a customer focused selling culture
• Demonstrated results (selling and operational)
• Available for varied weekly shifts including weekend, closing and peak shifts
• Ability to provide in the moment coaching to associates

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

The Human Resource Lead position is responsible for leading the execution of the human resources, scheduling and cash office functions. Responsibilities include associate recruitment, hiring, on-boarding, benefits, employee relations, training, performance, policy communication, and scheduling. The Human Resource Lead is a non-exempt role reporting to the Human Resource Manager or Store Manager.

• Ensure that Associate on-boarding is executed proficiently, accurately and in a timely manner. Ensures I-9/E-Verify and background check compliance

• Lead the performance appraisal process and maintains personnel files

• Ensure benefit administration and communication occurs in a timely manner

• Assists with employee relations by witnessing associate coaching and counseling; submit termination requests as directed by executives and administer exit interviews

• Submit Workday changes and ensures data accuracy

• Prepare, process and meet weekly payroll deadlines. Ensure payroll is accurate

• Train all new associates and managers on the scheduling process and system navigation

• Work with store executives to ensures a timely schedule is provided to associates (3 weeks in advance)

• Partners with the Store Manager to ensure all requests for time off and availability changes in the system have been addressed

• Partner with store executives to create a store schedule the meets store budget, base staffing, and weekend percent guidelines through minimal edits

• Lead the Office-Deposit function that includes all aspects of monetary maintenance in the store including processing the deposit, maintaining store petty cash funds (registers and vault), and performing the sales audit function

• Human Resource Lead will act as a key-holder with responsibility for leading the support staff as appropriate

Minimum Education & Experience:

• High School Diploma or GED equivalent required

• 2-3 years of experience in retail and/or HR

• Ability to use computer keyboard, standard telephone and other related business equipment

• Ability to lift files, open file cabinets, bend, stoop, reach, and stand as necessary

• Must be able to maintain Confidentiality

Physical Requirements:

• Ability to stand/walk for long periods of time

• Ability to work at a safe and steady pace

The Loss Prevention Store Associate is responsible for all aspects security and safety of the facility. The Loss Prevention Store Associate position is non-exempt.

• Ensures that all theft is investigated to the successful conclusion with arrests being made, with completed documents and evidence being submitted to court officials ensuring proper prosecution and sentencing of all violators

• Work with management to resolve cases of associate dishonesty and violations of store security policies and procedures

• Prepare monthly safety reports and ensure safety and security in store parking lots

• Cooperate with local law enforcement

• Train new sales associates on safety and security policies and procedures

• Monitor and investigate over/short records

• Actively participates in store shortage reduction programs

• Monitor proper sensor tagging of all merchandise required to be tagged

• Monitor security cameras to aid in apprehension of external and internal theft

• Keep management informed of all details of loss prevention operations

• Patrol the store to observe customer activities and to identify any suspicious activities

• Install or relocate video cameras as needed

• Assist with customer deliveries to parking lots

• Will agree to work in other areas or complete assigned duties as requested by supervisor with a cooperative approach to the assigned work

The Sales Team Manager reports to the Assistant Store Manager- Selling or Store Manager and ensures and drives efficient execution of the selling function within their store. The Sales Team Manager position is an exempt position that requires leadership and use of discretion to drive success of assigned departments.

Essential Functions:

•    Meet or exceed area sales goals through the training, coaching and managing of sales associate staff. Ensure that sales associates understand the store’s selling expectations.
•    Drive the total Customer Experience through in store and Omni, through team performance
•    Provide training and coaching to sales associate, to ensure associates exhibit the key service behaviors needed in delivering relentless customer care.
•    Motivate and coach sales associates to meet or exceed credit goals. Improve team performance by identifying the need for corrective action. Determine necessary corrective and execute.
•    Ensure shrinkage control in their area through the continual training and management of associates.
•    Ensure team is executing successful clientelling efforts. Train and coach associates on the features and benefits that clientelling can produce.
•    Drive National Sales Events by assuring attainment of sales team goals. Ensure that sales associates clearly understand the importance of pre-sale events, as well as grass root events.
•    Establish and attain a daily recovery plan is in place.
•    Ensure team is maintaining dressing rooms to the audit and AP standards.
•    Collaborate with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor.
•    Collaborate with the Merchandising Team Manager, ASM-Merchandise and visual associates, where appropriate, to support overall merchandise presentation of the store.
•    Maintain a safe shopping and working environment.
•    Ensure that status checks are completed on a bi-monthly basis. Utilize the status check as a way to monitor total sales associate performance and provide feedback of sales performance and observed behaviors. Address poor performers and coach them to achieve expectations.
•    Provide effective coaching to improve performance of all sales team associates.
•    Utilize the corrective action process to document and coach poor performers on team consistently
•    Recognize associate performance and motivate sales associates to improve sales and customer service.
•    Utilize the Belk boards to communicate upcoming activities as well as store achievements and results.
•    Maintain a high level of team engagement. Provide efficient, timely communication of policies and other information. Use necessary desecration to address all concerns or problems that develop within the selling area.
•    Recruit, interview, select and retain quality associates and ensure all positions are filled in a timely manner.
•    Work with Lead Scheduler to develop weekly schedules that match staffing to customer traffic and sales.
•    Supervise and manage the customer service experience is assigned departments.
•    Open and close the store, including weekends, as needed
•    Approve escalated point of sale transactions such as returns and voids, when needed to serve the customer.
•    Resolve customer service issues as needed.
•    Understand and be able to use all building operating systems
•    Operational Management: receiving, processing and placement of merchandise
•    Price change management, and merchandise return management
•    Maintenance and housekeeping management
•    Direct Floor sets and floor moves
•    Direct Sale sets and signing
•    Follow all policies and procedures related to asset protection and safety – such as floor sweeps.
•    Ensure team uses safety equipment at all times in accordance with OSHA regulations.
•    Support the review and execution of the store internal audit processes, as it relates to the STM functions.
•    Direct Floor sets and floor moves
•    Direct Sale sets and signing
•    Follow all policies and procedures related to asset protection and safety – such as floor sweeps.
•    Ensure team uses safety equipment at all times in accordance with OSHA regulations.
•    Support the review and execution of the store internal audit processes, as it relates to the STM functions.

Education / Experience Requirements:Position Contribution Level: Intermediate Level

Minimum Education & Experience:•    Four-year college degree or equivalent combination of education and experience.
•    Experience in retail management.
•    Leadership Experience

Knowledge / Skills Requirements:Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).

Physical Requirements: •    Ability to use computer keyboard, standard telephone and other related business equipment.
•    Must be able to lift up to 40 lbs.
•    Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.
•    Ability to stand for long periods of time.
•    Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
•    Ability to work at a safe and steady pace.

Reporting Relationships:Supervisor:  Store Manager or Assistant Store Manager of Selling

Supervises: Sales Team Leads and Sales Associates

Accessibility Guidelines:Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the “Americans with Disabilities Act,” and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

We are an Equal Opportunity Employer:We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

The Omni/Ops Team Lead is responsible for managing the store fulfillment process and leading the store omni/operations team. They are accountable for achieving program targets through the development of their team and establishing strong partnerships throughout the store. The Omni/Ops Team Lead position is NON-exempt (it is an hourly position.)

• Pick orders by locating merchandise within the store in a timely manner

• Pack items in accordance with published standards and deadlines

• Ship customer orders in a timely manner by prioritizing orders based on requested delivery option

• Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area

• Ability to work at a fast pace, collaborate, and perform duties as requested by management

• Passionate about providing Relentless Customer Care

Minimum Education & Experience:

• 4 year college degree or equivalent experience

• High School Diploma or GED equivalent

• Reads and speaks fluent English

• Ability to read and adhere to all policy and procedure manuals

• Strong retail background with time spent in sales, operations or management within stores

• Ability to work quickly and accurately in a deadline-driven environment

• Capable of multi-tasking and organizing large volumes of work

• Self-directed and able to work with minimal supervision

• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems

• Ability to read and adhere to all policy and procedure manuals

Knowledge / Skills Requirements:

• Excellent communication skills, both verbal and written

• Ability to mitigate problems quickly and possess strong problem solving skills

• Attention to detail with ability to manage program metrics and deliver on goals

• Passionate about providing Relentless Customer Care

• Capable of multi-tasking and organizing large volumes of work

• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems

• Ability to work a flexible schedule including nights and weekends

• Previous retail selling floor experience and/or familiarity with store fulfillment procedures a plus

Physical Requirements:

• Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed

• Ability to push/pull receiving equipment weighing up to 500 lbs.

• Capable of operating a computer and other electronic equipment

• Ability to stand for long periods of time

• Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)

• Capable of twisting, bending, and stooping

• Ability to work at a safe and steady pace by using all safety equipment as directed

• Ability to work a flexible schedule including nights and weekends

The Operations Team Associate is part of the operations team that performs merchandise processing duties to support the merchandising function of the store. The Operations Team Associate position is non-exempt, and schedules include nights and occasionally weekends.

• Receiving: Performs the process of unloading and sorting merchandise cartons received on trailers. Moves new merchandise to the appropriate processing drop zone in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks.

• Processing and product Placement: Performs merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor.

• Applies sensor tags per company standard.

• Maintenance & Housekeeping

• Removes packing materials from processing zones. Bails cardboard and prepares plastic for recycling.

• Ensures the cleanliness of the receiving area following processing on truck days.

• Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, fitting rooms and office areas. (Not the case in all stores)

• Maintains a safe shopping and working environment

• Exhibits a warm and friendly demeanor when helping customers.

• Greets all customers and insures that their needs are met.

• Adheres to Belk’s dress code policy.

• Assist with floor tasks to the overall benefit of the store, particularly during times of peak demand periods, including but not limited to:

• Seasonal sets

• Floor moves

• Daily maintenance

• Fill Ins

• Daily Standards

• Recovery

• Supports the store’s focus on Relentless Customer Care

• Ability to ring the register

Minimum Education & Experience:

• Must be 18 or rising senior in high school

• High school diploma or GED preferred

Physical Requirements:

• Ability to use computer keyboard, standard telephone and other related business equipment

• Ability to lift between 10 and 72 lbs at floor level and/or team lift when necessary

• Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks

• Ability to stand for long periods of time

• Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks

• Ability to work at a safe and steady pace

The Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our “Relentless Customer Care” policy with our online and in-store “Yes! We Have It!” customers. The Store Fulfillment Associate position is non-exempt.

• Pick orders by locating merchandise within the store in a timely manner

• Pack items in accordance with published standards and deadlines

• Ship customer orders in a timely manner by prioritizing orders based on requested delivery option

• Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area

• Ability to work at a fast pace, collaborate, and perform duties as requested by management

Education / Experience Requirements:

Position Contribution Level :

Entry Level

Minimum Education & Experience:

• High School Diploma or GED equivalent

• Reads and speaks fluent English

• Ability to read and adhere to all policy and procedure manuals

Physical Requirements:

• Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed

• Ability to push/pull receiving equipment weighing up to 500 lbs.

• Capable of operating a computer and other electronic equipment

• Ability to stand for long periods of time

• Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)

• Capable of twisting, bending, and stooping

• Ability to work at a safe and steady pace by using all safety equipment as directed

Supervisor :

Store Fulfillment Lead, HR/Ops Manager or Store Manager

Disclaimer:
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.

Summary

The Freight Coordinator position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Freight Coordinator performs a variety of operational tasks assigned by store management (e.g. receiving and unpacking of daily shipments, shipping merchandise, backroom maintenance, and routine cleaning of facilities).

Essential Duties And Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Compare and verify merchandise invoices to items received to ensure that shipments are correct
• Send any alterations, layaways, or special orders to Guests via FedEx
• Check accuracy of freight packing slips and transfer slips
• Double-check that all transfers have been processed through the register and that items match what you are shipping out
• When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked

Visual Merchandise Management

• Remove any pins and plastic from merchandise shipped in
• Place Sensormatic tags on each garment in the designated place
• Hang and fold merchandise to be put on the sales floor and steam when necessary
• Assist on projects on floor when necessary

Operations

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Develop and maintain knowledge of Point of Sale (“POS”) software
• Receive freight boxes and store transfers through register
• Send discrepancies in store mail and file non-errors for 30 days
• Maintain all shipment-related paperwork
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping)
• Send in recalls and Return to Vendors (RTVs) on a weekly basis
• Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.)
• Organize fixtures and shelving
• Engage in activities that support a neat, clean, and organized work area.
• Maintain daily work filed and in order
• Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Special projects and other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education And/or Experience

No prior experience or training.

Additional Requirements

Due to the nature of the job, must be 18 years of age or older.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

Summary

**Urgently Hiring**

At Buckle, we target enthusiastic, ambitious individuals, who enjoy fashion and possess strong communication skills to become Sales Teammates. As a Sales Teammate, you’ll become a valuable contributor to the retail team by driving sales, building relationships, and helping to fulfill our Mission “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of retail sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Part-time jobs at Buckle offer flexible scheduling, generous discounts, and a great place to develop the skills that will allow you to succeed both personally and professionally.

Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG) .
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
• Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
• Help Guests try on or fit merchandise.
• Check out and bag purchases.
• Prepare merchandise for alterations.
• Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Place Special Orders or call other stores to find desired merchandise.
• Maintain and build good Guest relationships to develop a client based business.
• Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest.
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.

Teammate Recruiting, Training and Development

• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend.
• Create relationships through Guest Loyalty and Guest Preferred.
• Maintain a professional and respectful attitude at all times creating a positive floor culture.

Visual Merchandise Management

• Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
• Stay current on product range.
• Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
• Ensure sales floor is consistently sized and new freight is appropriately displayed.

Operations

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
• Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Follow all Loss Prevention guidelines, including daily bag and purse checks.
• Develop and maintain knowledge of Point of Sale (“POS”) procedures.
• Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
• Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement.
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Special projects and other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

No prior experience or training required.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear.  The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

Summary

**Urgently Hiring**

At Buckle, we target fashionable, friendly, energetic individuals who thrive in a competitive culture. As a Leader in Training, you’ll become a valuable contributor to the retail team by driving sales and developing relationships, while building your resume and growing in your career. You will also be working directly with the Store Manager and Leadership Team to recruit new Teammates and provide leadership to the store. As a Buckle Teammate, you will receive flexible scheduling, 40% discount, and a great place to develop the skills that will allow you to succeed both personally and professionally.

Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG)
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
• Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
• Maintain and build good Guest relationships to develop a client based business
• Lead by example with a high level of showmanship, excellent customer service and attentiveness
• Recognize and communicate Guest Levels with the Team
• Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
• Coachable – allows Manager to educate them in their sales presentation
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
• Maintain a positive attitude at all times creating a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
• Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
• Motivate Teammates to initiate and complete daily tasks
• Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
• Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
• Demonstrate leadership actions during segment:
  • Awareness of Guests in the store and ensure they are being helped
  • Demonstrate how to get the Guest involved with product
  • Be vocal and continuously update fellow leader and Team
  • Responsible for getting Guest names
  • Understanding and working guys side/gals side to benefit both Teammates and Guests

Visual Merchandise Management

• Own and influence product through zone ownership:
  • Product knowledge, placement, passion, preference
  • Weekly Checklist
  • Life cycle of product
  • Track Results
• Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
• Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
• Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
• Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
• Give informational and influential store tours
• Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Ability to execute and teach all Point of Sale (“POS”) procedures
• Appropriately handle calls from Corporate Office
• Know Buckle guidelines when handling returns and exchanges
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Consistently maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks

Supervisory and Leadership

• Comfortable in in giving and receiving feedback from peers and Management
• Supportive of Leadership
• Promote personal and store growth
• Demonstrate and maintain a professional, mature and stable relationship with all Teammates
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
• Special projects and other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear.  The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

Summary

Buckle is searching for the next leaders in retail and sales. As a Management Trainee, you will work directly with your Store Manager to develop sales, recruiting and developing leadership skills that will propel you to become a excellent Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. With this responsibility, you will grow yourself professionally and personally. Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG)
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Maintain and build good Guest relationships to develop a client based business
• Model, encourage and demonstrate leadership in customer service and selling skills
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, loss prevention and sales presentation standards on a daily basis
• Motivate Teammates to initiate and complete daily tasks
• Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies
• Actively recruit for the store and participate in interviewing with Store Manager
• Support Store Manager by setting up all interviews

Visual Merchandise Management

• Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines
• Responsible for managing product categories such as: denim, shoe, promotions and supplies
• Maintain store standards of excellence at all times
• Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews
• Review completed Management Trainee assignments with District Manager
• Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store
• Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
• Implement Buckle developments with the direction of the Store Manager – Policies, procedures, organizational changes, merchandise offerings
• Complete register balance and bank deposits accurately, daily and on time
• Adhere to Loss Prevention policies and store key controls at all times
• Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager’s absence
• Convey feedback to Store Manager with regard to sales and Teammate performance
• Monitor and maintain adequate inventory of supplies
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement.
• Communicate store repair needs to Store Manager
• Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.

Supervisory and Leadership

• Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings
• Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
• Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates
• Act as the Store Manager in their absence
• Ability to travel and cover other Stores within District based on business needs
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Special projects and other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

Bachelor’s degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear.  The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.

Objective Qualifications

• No visa sponsorship is available
• Ability to operate a motor vehicle and travel, including overnight as required
• Relocation may be required

Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

Summary

The Seamstress/Tailor position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” The Seamstress/Tailor performs a variety of operational tasks to support the execution of alterations in the store, including the hemming of jeans and pants.

Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Perform quality alterations on merchandise at store location
• Follow ticket instructions and markings based on Guest specifications
• Accommodate Guests with on the spot alterations when requested by Store Leaders
• Meet deadlines and Guest expectations for merchandise alterations

Operations

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
• Use Buckle provided sewing machine and supplies to perform alterations.
• Measure and mark alteration lines.
• Pin altering folds or mark on cloth at seam to indicate alterations in progress.
• Remove stitches from garment, using ripper or razor blade.
• Resew merchandise using needle and thread or sewing machine.
• Press merchandise, using a hand iron or steamer.
• Repair defective merchandise.
• Remove spots or stains from merchandise.
• Record all work and follow through on the alteration log.
• Record required alterations and instructions.
• Uphold specified productivity guidelines, generally four jean alterations per hour.
• Maintain a clean, organized and stocked work area and inform a Leader when additional supplies are needed.
• Flexible with hours as they may fluctuate seasonally based upon business need.
• Open-minded for review on the amount of work that needs to be re-done.
• Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
• Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns.
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbook
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Special projects and other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related sewing, fitting, and alteration experience and/or training; or equivalent combination of education and experience.

Additional Requirements

Due to the nature of the job, must be 18 years of age or older.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.  The Teammate is frequently required to walk; climb or balance, jump, and talk or hear.  The Teammate is occasionally required to sit.  Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.

Claire’s – A Career that’s always in style
Part-Time Manager/3rd Key Holder Opportunity
About the Role

As a 3rd Keyholder at Claire’s, you will be responsible for:

• Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
• In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
• Delivering sales through friendly and efficient customer service
• Ensuring our customers have a fun and enjoyable shopping experience
• Demonstrating Claires products
• Assisting customers with their queries using your product knowledge
• Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
• Ear piercing (you will receive full training)
• Ensuring the store looks presentable and inviting to our customers

About Claire’s

• A leading high street fashion retailer with +3000 stores globally
• We specialize in fashionable jewelry, accessories and cosmetics products
• Our core customer ranges from children to young women. We accommodate all our customers’ moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
• We are a fun place to work! We encourage all store members to wear our product
• We encourage and support your development! If you’re committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

Qualifications – External
About You

•Some high school required
•Minimum 1 year retail experience
•Excellent verbal/written communication and organizational skill
•Basic computer skills
•Understands the importance of Customer Service
•Sound understanding of mathematics and strong reading comprehension skill
•Ability to stand during scheduled shift
•Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
•Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
•Ability to operate POS system

Claire’s is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all under represented groups, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Text “CLAIRES” to 204-800-9780 to learn more about current openings & apply directly from your phone in minutes.

Position Overview:

Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:

• Embraces our values & sets an example through his/her behaviors
• Responsible for compliance with all ANN INC. practices and proc3edures
• Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Revenue Generation:

• Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals

Client Experience:

• Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
• Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
• Addresses client concerns, coming to resolution when possible, and involving management where appropriate
• Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
• Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
• Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
• Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
• Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model
• Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws

Operations:

• Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)
• Meets merchandise processing standards and maintains an organized and accessible work area
• Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
• Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
• Participates and assists in the preparation for the stores’ inventory
• Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business
• Follows all ANN INC. operational guidelines, processes, and procedures
• Reviews Bulletin Boards daily

Technical Expertise:

• Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
• Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
• Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product for clients and processes transactions accurately
• Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold
• Operates and understand the functions of the PDT

Product/Brand Management:

• Understands and can clearly articulate the Company’s brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients
• Lives the ANN INC. Purpose, Values & Behaviors, Practices in all interactions
• Participates in and attends Store Meetings
• Proactively uses associate education tools to build product and styling knowledge with his/her peers
• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.’s dress code guidelines
• Packages and wraps client purchases according to ANN INC. standards

Position Requirements:

• Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
• Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
• Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines
• Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
• Accuracy: Ability to handle cash and provide change without error
• Schedule: Remains flexible in scheduling that meets the needs of the business
• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room

Educational Requirements and Experience:

• Minimum Requirements: High School Diploma or GED
• Minimum one year sales associate or relevant experience in the services industry with proven results

The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class experience each and every day. The Consultant is expected to engage as a member of a high-performing team through trust, commitment, and a focus on results. The Consultant must navigate through change in order to adapt to new programs in a timely manner and to achieve the expected outcome. In addition the Consultant will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment.

The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class experience each and every day. The Consultant is expected to engage as a member of a high-performing team through trust, commitment, and a focus on results. The Consultant must navigate through change in order to adapt to new programs in a timely manner and to achieve the expected outcome. In addition the Consultant will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment.

As an Store Lead you are expected to follow the coaching and operational lead of your Store Manager.  You are expected to maximize sales by providing exceptional service and creating long-term, quality relationships with your customers. On limited occasions, you are also expected to maintain the operational performance of your store through active coaching, interactive team selling, facilitation of a cohesive and safe work environment, and control of all operations when the Store Manager and/or Assistant Manager are not present.

The Store Manager (SM) is responsible for the overall performance of the store location and multiple-businesses (retail, rental, custom and tailoring). To be successful in this role the SM needs to think innovatively, act strategically and create a culture of customer-obsessed team members who deliver a world-class experience each and every day. He/she will establish a clear and compelling direction and coach store team members to run the store efficiently, be customer-ready, setup per visual merchandising direction and up to brand standards. The SM is expected to build a high-performing team through trust, commitment, and a focus on results. The SM’s role is to lead the store team through change in order to implement and adapt to new programs in a timely manner and to make the most of the investment to achieve the expected outcome. They will establish a clear and compelling direction and coach the store management support and sales force teams to develop sound operational plans and execute seamlessly. In addition, the SM will create a healthy culture through coaching, positive recognition and creating an environment where opinions matter. He/she must work well with and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environment. The SM must keep a steady pipeline of internal and external candidates, through recruitment and succession planning, to sustain appropriate staffing levels to achieve store goals.

Brand Ambassador acts as a brand representative of the company values.

Customer Engagement: initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way.

Positivity contributes to the store being positive, respectful and helpful to others.

Team player collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team.

Adaptable and exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things.

Send resume to: info@shopsxc.com

Brand Ambassador acts as a brand representative of the company values.

Customer Engagement: initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way.

Positivity contributes to the store being positive, respectful and helpful to others.

Team player collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team.

Adaptable and exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things.

Send resume to: info@shopsxc.com

Uphold the company’s standards and ensure that the store’s needs are taking priority. Contribute a positive vibe in the store by being positive, respectful and helpful to others.

Adapt to the store needs by assisting with store cleaning tasks and store projects.

Successfully take in shipment receipt process.

Take ownership that operational tasks are completed and back stock areas are neat, clean and organized.

Open availability to work opening and closing shifts to meet the needs of the business.

Strong communication skills.

We provide training.

Email your resume to: info@shopsxc.com

Meet or exceed luxury brand sales and clientele goals and contribute to meeting or exceeding
the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink,
and omni-channel sales as set by Ulta Beauty.
▪ Build the business by achieving sales targets, using all levers such as product services and data
capture to build guest loyalty, recruit new guests, and grow guest return rate.
▪ Ensure that each guest receives exceptional service by greeting and engaging every guest,
personalizing service to their needs, offering samples, and recommending complementary
products and/or services.
▪ Contribute to an inclusive environment that supports teammates, peers, and the internal and
external guests served.
▪ Build, maintain, and successfully provide superior service to every guest, every day to grow a
customer list for luxury brand sales.
▪ Be knowledgeable of, and ensure adherence to Ulta Beauty’s policies, procedures, and
standards.
▪ Know and understand the opportunities related to luxury brand products within Ulta Beauty

• Acknowledge and greet all guests and offers friendly, prompt and courteous service.
• Inform guests of current promotions, events, and services within the store.
• Responsible for meeting or exceeding individual sales and productivity goals.
• Responsible for presenting an image at all times that reflects the knowledge of the prestige cosmetic lines sold at
ULTA.
• Routinely does makeup applications, skincare analysis, and product demonstrations with guests.
• Book appointments for scheduled special events.
• Ensure that all testers within Prestige area are continuously in stock and maintained in compliance with the
hygiene standards.
• Ensure stock is kept full at all times within the prestige categories.
• Ensure all resets and planograms are executed as directed.
• Ensure makeover stations adhere to company standards at all times.
• Maintain company visual merchandising standards.
• Maintain standards of cleanliness and organization within the prestige area and ULTA color library

The Lead Cashier is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate
them skillfully and consistently by performing the following duties and responsibilities of the position (as
well as all other projects/duties as assigned):

Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel,
guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which
includes greeting and engaging each guest, personalizing service to their needs, and recommending
complementary Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges; ensure that the correct price, tax and/or discount
are applied correctly to each sale.
• Routinely perform makeup applications, skincare analysis, and product demonstrations with
guests to drive sales and guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver
an unrivaled guest experience while delive

Contribute to an inclusive environment that supports teammates, peers, and the internal and
external guests served.
• Support GEM by completing associate chat ins and chat outs as well as associate exit
inspections as needed.
• Take the initiative to stay informed regarding new and existing industry trends, products, and
services during work time, and be knowledgeable about the ingredients and benefits of these
trends, products, and services to better serve guests.
DISCLAIMER – The above statements are intended to describe the general nature and level of work being performed by people
assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills
required.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with
guests, lead associates to do the same, and create excitement and accountability to individual
and store credit and loyalty goals.
• Assist in the training of new cashiers, and cross-training other associates in cashiering.
• Stand out as a leader with the ability to engage and influence peers to achieve peak
productivity and performance.
• Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand
experience, and following Ulta Beauty’s systems’ prompts.
• Regularly participate in ongoing training, including timely completion of daily digital trainings, to
enable continuous professional development and drive sales performance.
• Collaborate with managers and associates throughout the store to help grow the business.
• Support the execution of the Guest Experience Manager program as needed, through business
ownership, associate coaching, and leading the guest experience to drive business results for
the store.

1 year of retail experience preferred.
Demonstrates a passion for guest service and a competency for selling.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships.

High school diploma, 1 year relevant work experience or equivalent combination of education and relevant work experience.

We are looking for a casual part-time, result-driven Sales Consultant to join our team in Mount Pleasant Towne Centre. Sales Consultant responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. This job requires interpersonal interaction! To be successful as a sales consultant, you will stay up-to-date with fashion trends and product knowledge, maintain the store’s visual appearance, and maintain associate and customer safety by closely following brand procedures. Ultimately, the duties are to achieve excellent customer service while consistently meeting sales goals and having FUN.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve sales goals on a weekly, monthly, and yearly basis
• “Go the extra mile” to drive sales
• Maintain store appearance and organization
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive and trustworthy relationships with customers and coworkers.
• Comply with inventory control procedures

Desired Skills

• Work experience as a Retail Sales associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English (Bilingual Candidates receive immediate preference!)
• Track record of over-achieving sales goals
• Solid communication and interpersonal skills, and willingness to interact
• A friendly and energetic personality with customer service focus
• Availability to work flexible shifts

Other Requirements

• Must be 18 years or older to apply

Commission Structure

• Sales consultants receive a percentage of their sales as supplemental pay in addition to their hourly base pay.